# Contributors

-   [CustomerRelations.io](https://customerrelations.io/author/customerrelations-io/) (187 posts): In the age of customer-centricity, where brands strive to create lasting relationships, CustomerRelations.io is the definitive resource for professionals eager to elevate their customer relationship skills and strategies.
-   [Featured](https://customerrelations.io/author/featured/) (9 posts)
-   [Brett Farmiloe](https://customerrelations.io/author/brett-farmiloe/) (4 posts): Brett Farmiloe is the Founder & CEO of Featured.com, a platform that connects subject-matter experts with top media outlets to amplify their insights through Q&A-based content. With a passion for turning expert knowledge into actionable value, Brett helps business leaders get featured in publications like Fast Company, Entrepreneur, and more than 1,000 others. In 2025, Brett led Featured’s acquisition of HARO (Help a Reporter Out), reviving one of the most iconic brands in media sourcing to better serve journalists and experts through modern tools and higher-quality engagement. Throughout his career, Brett has championed the idea that authentic relationships—whether with customers, employees, or audiences—start with meaningful communication. His leadership style, rooted in empathy and curiosity, stems from a decade spent running Markitors, a digital marketing agency for small businesses, and from his first venture, Pursue the Passion, where he interviewed hundreds of people about purpose and fulfillment in their work. Brett regularly writes about customer relationships, brand trust, and the intersection of storytelling and service. His insights have appeared in Forbes, SHRM, TIME, and the Huffington Post. You’ll find him in Scottsdale, Arizona.
-   [Pursue The Passion](</author/pursue-the passion/>) (2 posts)
-   [Dr. Christa Smith Ph.D.](https://customerrelations.io/author/christa-smith/) (1 post)
-   [Pratik Singh Raguwanshi](https://customerrelations.io/author/pratik-singh-raguwanshi/) (1 post)
-   [Kriszta Grenyo](https://customerrelations.io/author/kriszta-grenyo/) (1 post)
-   [Kuber Sharma](https://customerrelations.io/author/kuber-sharma/) (1 post)
-   [Olivia Parks](https://customerrelations.io/author/olivia-parks/) (1 post)
-   [Elijah Fernandez](https://customerrelations.io/author/elijah-fernandez/) (1 post)
-   [Nick Sawinyh](https://customerrelations.io/author/nick-sawinyh/) (1 post)
-   [Victor Smushkevich](https://customerrelations.io/author/victor-smushkevich/) (1 post)
-   [Aarohi Kulkarni](https://customerrelations.io/author/aarohi-kulkarni/) (1 post)
-   [Tish Gilbert](https://customerrelations.io/author/tish-gilbert/) (1 post)
-   [Hope Johnson](https://customerrelations.io/author/hope-johnson/) (1 post)
-   [Ihor Lavrenenko M.S.](https://customerrelations.io/author/ihor-lavrenenko/) (1 post)
-   [Gillian Economou](https://customerrelations.io/author/gillian-economou/) (1 post)
-   [Callum Gracie](https://customerrelations.io/author/callum-gracie/) (1 post)
-   [Andrew Antokhin](https://customerrelations.io/author/andrew-antokhin/) (1 post)
-   [Christina Garnett](https://customerrelations.io/author/christina-garnett/) (1 post)
-   [Mark Cooper](https://customerrelations.io/author/mark-cooper/) (1 post)
-   [Sheryl Mays](https://customerrelations.io/author/sheryl-mays/) (1 post)
-   [Alyssa Ostroff](https://customerrelations.io/author/alyssa-ostroff/) (1 post)
-   [Aaron Traub](https://customerrelations.io/author/aaron-traub/) (1 post)
-   [Matt Suffoletto](https://customerrelations.io/author/matt-suffoletto/) (1 post)
-   [Daniel Haiem](https://customerrelations.io/author/daniel-haiem/) (1 post)
-   [Raviteja Dodda](https://customerrelations.io/author/raviteja-dodda/) (1 post)
-   [Carolyn Vasquez](https://customerrelations.io/author/carolyn-vasquez/) (1 post)
-   [Dimitar Dechev](https://customerrelations.io/author/dimitar-dechev/) (1 post)
-   [Nick Nolen](https://customerrelations.io/author/nick-nolen/) (1 post)
-   [Lilach Bullock](https://customerrelations.io/author/lilach-bullock/) (1 post)